You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from Ordering Service tag

Ordering a Residential or Business Line.

When trying to order a residential or Business line through  ucontrol.thinktel.ca  you have to... * Log into uControl. * Click on the blue "Orders" Tab then click on "Order a Service" * Select the type of service. If you don't have the right plan, please contact your sales rep. * Select the Rate Center. If t…

Virtual Fax - Enable Print to Fax (Fax&Scan) on a Fax to inbox (Fax2PDF) line,

We are no longer able to just edit the line and Change the Scan&Fax to True.  The existing line needs to be cancelled and re-created as a 'Print to Fax' Line. When the line is recreated, you will lose all archived faxes(CDR's) and we will not be able to recover/forward. You can either complete the recreation your…

PBX/Trunk IP - Adding new Binding

When trying to add a new IP through  ucontrol.thinktel.ca  you have to... * Open uControl * Click on the blue "Orders" Tab then click "Order a Service" * In the SIP Trunk Features section click on "New Sip Trunk Binding" * Select the SIP Trunk you wish to add the binding on. * Instead of steps 1-4 if you are on…

Ordering a DID

For a more detailed guide with screenshots please visit our thinktel.ca  User Guides When trying to order a DID through  ucontrol.thinktel.ca/  you have to... * Log into uControl. * Click on the blue "Orders" Tab then click "Order a Service" * Select the type of service "New sip trunk DIDs" If you are told you…

Virtual Fax - Ordering a Fax to Inbox (Fax2PDF)

When trying to order a Fax to inbox (Fax2PDF) through  ucontrol.thinktel.ca/  you have to... If you want to use your Fax&Scan scan client on your laptop please order a Print to fax line.  If you wish it added later, please contact our Orders department at [email protected] * Log into uControl. * Click on the …

scroll to top icon