When trying to add a new IP through ucontrol.thinktel.ca you have to...

1. Open uControl
2. Click on the blue "Orders" Tab then click "Order a Service"
3. In the SIP Trunk Features section click on "New Sip Trunk Binding"
4. Select the SIP Trunk you wish to add the binding on.
5. Instead of steps 1-4 if you are on the details page for the pilot there is a "New SIP trunk Binding" Button that will take you to the below page.
6. Select the PBX type (Media Gateway Model) The types available will depend on the SIP Trunks subscription that you selected.
   • Avaya CM/SM
   • Skype for Business / restricted direct media
   • Default SIP MG Model
   • Microsoft Lync Server 2010
7. Select the Proxy East or West
8. COntract Address Scheme should be left on the default "IP Address and Port"
9. Select the Maximum Channels Per IP Binding
10. Enter the IP End Point
11. Enter up to 3 additional IP End Points
12. Note the Sip Password, or enter one of your choosing Once created you will not be able to look up but will have to reset if forgotten.
13. Click "Create"

Click Management-->Dashboard to return to the main screen.

We hope this info was helpful. If you have any problems or questions, please let us know. You can open a support ticket via https://support.thinktel.ca/contact or you can contact us by phone at 866-928-4465 Options 1-3-1