NxGen's ATA Set up guide
Attached is the setup guide for our fax compatible ATA's provided by NxGen.
Sending Documents with Fax&scan (Virtual Fax)
To send a Document with your Virtual Fax please follow the below instructions… * Open the document (Word, Excel, PDF or OneNote). * Click on "File"-->"Print" * Select Printer type "Fax" * Click "Print" Your Virtual Faxes 'New Fax' will open * Enter the fax number in the to field or press the "To" button to en…
Types of files that can be sent as fax attachments with NxGen
The NxGen supported file types that can be faxed as attachments are: .doc .docx .xls .pdf .txt .tif .tiff .rtf
Sending an Email as a fax with Fax&Scan
If you wish to send an email as a fax with your Fax&Scan client please follow these steps… You can send directly from your email please follow these instructions Sending a fax via your virtual fax email. * Open the email you wish to fax. * Click file--> Print. * Change option from printer to fax * Click Prin…
Virtual Fax - Enable Print to Fax (Fax&Scan) on a Fax to inbox (Fax2PDF) line,
We are no longer able to just edit the line and Change the Scan&Fax to True. The existing line needs to be cancelled and re-created as a 'Print to Fax' Line. When the line is recreated, you will lose all archived faxes(CDR's) and we will not be able to recover/forward. You can either complete the recreation your…
Virtual Fax - How to update a Fax2PDF email address or password.
When trying to change a Fax2PDF email or password through ucontrol.thinktel.ca you have to... * Open uControl * Click on the search (magnifying glass) * Enter the number you want to update in the search field. * Click the number (Item). * Hit the Edit button (top of page) * Change the email address. Change…
Types of Virtual Faxing with NxGen
Fax2PDF (uControl product name: Fax to Inbox) is for bidirectional faxing via email * All incoming faxes are converted to a PDF and sent to the preconfigured email address. This can be changed at any time via uControl Here are the instructions * You can only have one inbound email per fax line if you want it forw…
Confirm Fax&Scan setting
If you are unable to send a fax the first step is to confirm the configuration of your Fax Client. Windows 7 and XP 1. Click the start button. 2. Click All Programs 3. Select "MS Fax Plug-In" --> "Configure Fax Service"(Win7) Or "VoIP Plug-in for Microsoft fax"--> "Configure Fax Service"(XP) 4. Click File-->P…
Virtual Fax - Ordering a Fax to Inbox (Fax2PDF)
When trying to order a Fax to inbox (Fax2PDF) through ucontrol.thinktel.ca/ you have to... If you want to use your Fax&Scan scan client on your laptop please order a Print to fax line. If you wish it added later, please contact our Orders department at [email protected] * Log into uControl. * Click on the …
Software Requirements for Connector for Microsoft Fax and Windows Fax and Scan
Software version 8.6 Operating System: 32-bit or 64-bit Microsoft Windows operating system. Windows Fax and Scan * Windows Server 2008 R2 (all) * Windows Server 2008 (all) * Windows 7/8 Business, Enterprise and Ultimate (all service packs) * Windows Vista Business, Enterprise and Ultimate (all service packs) N…
