Setting up a Busy or Out of office messages
There are two ways to do this via phone or via Self-Care portal. VIA Phone * Dial 98 from your phone (Or from another phone call your number and when you greeting is being played press the key) * Enter your password * Press 3 to update your Greeting Messages * Press 5 to set your busy greeting or Press …
Setting up your "Outside Business hours" schedule.
In order to set up your business hours please follow the below steps * Dial 98 from your ThinkTel phone (Or from another phone call your number and when you greeting is being played press the key) * Enter your password * Press 3 (work with your greetings) * Press 6 (Work with your out of hours greeting) * P…
*98 Voicemail Guide(myphone.thinktel.ca)
Our new Voice Mail layout has changed. You can view it on-line at
myphone.thinktel.ca
The new self-care site is Info on passwords The new *98 Voice Mail Guide
*98 and Self-Care password requirements.
Our Voice Mail service uses a password for our new Self-Care and a PIN for *98 Self-Care password Must be at least 8 characters. Must contain at least 1 upper case character. Must contain at least 1 lower case character. Must contain at least 1 special character [!@^#$%*_-+=? ]. Must contain at least 1 dig…
Applying call forwarding
Changing the call forwarded on numbers can be completed via self-care. Please follow the below instructions. * Log into * Click on the 'Call manager' Tab * Click on the 'Forwarding' tab * Select the tab for the type of forwarding you want. Immediately | Busy/No Answer | Selected Callers | Forwarding Desti…
How to check your Voicemail
There are potentially 4 ways that you can check your voicemail. They are as follows: * Your phone. If your phone number is associated with the phone or ATA that you'll be using to check your voicemail, by dialling 98 you'll be able to access your voicemail and proceed to enter your password. The new 98 Voice Mail…
