Delete a Number (Cancel Service)
When trying to delete a number through ucontrol.thinktel.ca you have to... * Open uControl * Click on the blue "Orders" Tab then click on "Cancel a Service" * Enter the number you wish to cancel in the "Search" field or scroll to the number * Click on "Cancel Service" beside the number you wish to cancel. * R…
Reusing a cancelled number (recreating as new service)
ThinkTel now offers our customers the opportunity to reuse one of their numbers without having to contact ThinkTel staff. Your recently deleted numbers will show as available for 3 days You can reuse a recently deleted number for up to 3 days after the number has been cancelled. After this time you will have to c…
PBX/Trunk IP - Delete
When trying to delete your IP through ucontrol.thinktel.ca you have to... * Open uControl * Click on the blue "Services" Tab, then click SIP Trunks * Beside the SIP Trunk in question click the "details" button * Under the Configured SIP Binding - Click "Delete" * On the popup - Click "OK" to confirm the delet…
