Forwarding services for Hosted lines
Once a call forwarding is enabled, it is active until it is disabled. The following information should explain how the different call forwardings work. Unavailable call forwarding acts as a fail-over whenever your line goes down. ThinkTel recommends that this be set on all numbers, so if something does happen to y…
N11 Services
ThinkTel supports N11 dialling, but not all Municipalities support all N11 services and they are not always routed to the same destination. As each municipality(Rate Center) decides where these calls are routed to. For example, 211 will sometimes route you to "United Way", "Salvation Army" or "Social Services. So de…
SIP Error Codes
Contents * SIP Introduction * SIP Requests * SIP Responses * SIP and RTP Testing * What is a SIP Polling Re-invite SIP Introduction SIP clients traditionally use TCP and UDP port 5060 to connect to SIP servers and other SIP endpoints. SIP is primarily used in setting up and tearing down voice or video calls. H…
Hosted PBX - Phone Services
Below is a list of options available for our Hosted BPX lines. Phone Services * Long Distance inclusive (Additional fee) * Voice Mail * MADN (Multiple Appearance Directory Number) * Self-care (Controls your call services, Call records and Voice Mail messages) * Access Codes(*codes) for Call Services * Man…
Failover
We have two types of failovers. * Unavailable call forwarding: If all of your configured SIP Bindings are down Surecall will unconditional forward your lines to the specified destination. Further information on how to apply is located How to use SureCall to apply an Unavailable Forward for DIDs Surecal…
