Mar 08, 2020
689
There are two ways to do this via phone or via Self-Care portal.
VIA Phone
- Dial 98 from your phone (Or from another phone call your number and when you greeting is being played press the key)
- Enter your password
- Press 3 to update your Greeting Messages
- Press 5 to set your busy greeting or
- Press 6 to set out of hours greeting.
- Then follow the prompts
For a complete *98 layout guide http://www.thinktel.ca/guides/voicemail.htm
VIA Self-Care
- Log in to https://myphone.thinktel.ca
- Click on the Settings Tab
- Click on Messages Sub Tab
- Expand Voice Mail Greetings
- Expand more options
- Check the box beside the greeting type you want to enable
- Click the corresponding edit/record
- Click on the record button (Red circle) to record your greeting
- Click on the play button (Blue triangle) to review your greeting
If you have any problems or questions, please let us know. You can open a support ticket via http://thinktel.distributel.happyfox.com/new/ or you can contact us by phone at 866-928-4465 Options 1-3-1