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Showing articles from uc tag

How to Disable/Enable a voicemail on a Business Group/Individual line

To Disable or Enable your Voice Mail services through  ucontrol.thinktel.ca  you have to... * Open uControl * Click on the blue "Services" Tab, then click "Numbers By Type". * Enter the number in the search or scroll down till you locate the desired number. * Click the "Edit" button. * In the Voicemail field ch…

Forwarding a DID with number translations

We are unable to apply any call forwarding (unconditional, busy, or delayed) on a DID, only on the pilot (SIP Trunk) number, but this will forward all of the DID's on the SIP Trunk. Any DID forwarding should be completed on the PBX , but sometimes our customers are unable to update themselves. Below are a few o…

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