By Phone:
You can reach us by calling 1-866-928-4465 Options 1(English)-3(Support)-2(Internet services)

Our support hours are Monday to Friday from 08:00 to 20:00 Eastern time zone. For after-hours and holiday support your call will be redirected to our NOC for support assistance.  Our NOC will engage the appropriate on-call staff.

By Email:
You can open a support ticket via http://thinktel.distributel.happyfox.com/new/