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Home > ThinkTel Support > uControl FAQs > Changing the Translated (Forwarding) Number.
Changing the Translated (Forwarding) Number.
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Note: Applying a translation on a number will only work if both the numbers are on your PBX.

To Enable or Disable a Translated number through ucontrol.thinktel.ca you have to...

  1. Open uControl
  2. Click on the blue "Services" Tab, then click "Numbers"
  3. Enter the number in the search or locate it in the list of all your numbers.
  4. Click the "Edit" button beside the number you want to be translated
  5. In the Translated Number field
    a. Add a number to forward calls to
    b. remove the number if you no longer want calls forwarded
  6. Click Save.

Click Management-->Dashboard to return to the main screen.

 

We hope this info was a help. If you have any problems or questions, please let us know. You can open a support ticket via http://thinktel.distributel.happyfox.com/new/ or you can contact us by phone at 866-928-4465 Options 1-3-1

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