Calls drop 15 minutes into call
If you are a SIP trunk client and are dropping audio in your call after approximately 15 minutes, you may not be responding to the SIP re-INVITE. Our switch performs a SIP re-INVITE every 15 minutes for any active calls in your SIP Trunk. It's a way of checking if the call is indeed still active. If an appropriate 20…
Calls drop 50 minutes into a call.
This may occur if we don't get a response to our 'keep-alive' What happens is our switch sends a SIP 'keep-alive' after 50 minutes to make sure the call is still active. It does this by sending a SIP reINVITE for the live call, in which we expect a 200 OK response, that we then ACK back. If no response is receive…
How SIP Trunking Works with Thinktel
To request a SIP trunk interop with ThinkTel, please fill out this form The following are the basic settings required to start a SIP trunk interop with ThinkTel. Our main switch is located in Edmonton: Metaswitch - 209.197.130.80 * Signalling and RTP Information by Proxy * For edm.trk.tprm.ca, tor.trk.tprm.ca, …
