You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > ThinkTel Support > Troubleshooting > Dropped Calls > Calls drop 15 minutes into call
Calls drop 15 minutes into call
print icon

If you are a SIP trunk client and are dropping audio in your call after approximately 15 minutes, you may not be responding to the SIP re-INVITE. Our switch performs a SIP re-INVITE every 15 minutes for any active calls in your SIP Trunk. It's a way of checking if the call is indeed still active. If an appropriate 200 OK is not received back, we disconnect the call.

Feedback
0 out of 0 found this helpful

scroll to top icon